TxRax Guarantee

Under the TxRax Guarantee, TxRax will warranty all TxRax accessories under the original purchaser for products manufactured by TxRax.

 Subject to the limitations and exclusions described in this warranty, TxRax will remedy defects in materials or workmanship by making the necessary repairs without charge for parts or labor. In addition, if it is not possible to remedy the defects, TxRax will replace the product, the consumer may elect to receive a refund equal to the purchase price paid for the product, or, a credit to be used toward the purchase of a new accessory minus the original shipping or delivery cost.

This TxRax warranty coverage does not, under any circumstances, cover any damage to non-TxRax products used in conjunction with our accessories.

No warranty is given for defects caused by normal wear and tear, cosmetic issues, rust, scratches, accidents or modifications.

No warranty is given for defects resulting from conditions beyond TxRax control including, but not limited to, rust, misuse, overloading, or failure to assemble, mount or use the product in accordance with TxRax guidelines included with the product or made available to the purchaser.

In the event that a product is defective, the purchaser should contact us atTxRax77@gmail.com.

In the event that the product needs to be returned, a TxRax representative will provide the purchaser with the appropriate mailing address, return authorization number and any additional instructions.

Please note that the purchaser will be responsible for all shipping costs associated with sending the product back to our shop with proof of purchase in the form of an original purchase invoice or receipt, and with a detailed description of the defect.

Disclaimer of Liability: Repair or replacement of a defective product or the issuance of a refund or credit (as determined by TxRax) is a purchaser’s exclusive remedy under this warranty. Damage to a purchaser’s property or other person is excluded.

 

This warranty is expressly made in lieu of any and all other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose, but excepting the warranties which are expressly provided by law.

 

TxRax sole liability to any purchaser is limited to the remedy set forth above. In no event will TxRax be liable for any lost profits, lost sales, or for any consequential, direct, indirect, incidental, special, exemplary, or punitive damages or for any other damages which were not directly and clearly caused by a defecting product.